Technical Services

TECHNICAL SERVICE

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Technical Services

The company boasts a professional and efficient technical service team, ready to provide customers with technical consultation and support. To better serve our customers and deliver the most cutting-edge products and services, we have established a Product Technology Center at our Foshan headquarters. Equipped with multiple types of inkjet equipment and advanced product R&D facilities, this center provides robust hardware support for new product development. Meanwhile, the company has set up a Printhead Maintenance Center, offering customers professional and efficient printhead cleaning and maintenance services. To further enhance service quality and resolve issues more promptly, we have created detailed equipment files for each inkjet machine in use. Backed by its strong technical service team and advanced Product Technology Center, BOTAO Ink is committed to doing its utmost to provide customers with comprehensive professional services, while laying a solid foundation for enhancing and stabilizing product quality.

Technical Service Team

A full suite of technical services: from expert consultation to complete support solutions.

Product Technology Center

Equipped with professional inkjet equipment and product R&D facilities, it provides robust hardware support for new product development.

The Product Technology Center serves as a dedicated platform for new product development.

Botau Digital Laboratory

BOTAO Digital Laboratory is fully equipped with advanced functional facilities, including glaze showers, glaze spraying cabinets, granular spreaders, electrostatic digital glaze spray machines, 10-channel online production inkjet machines, and kilns, as well as other testing equipment.

This laboratory is capable of meeting all process experimentation needs for ceramic factories. Furthermore, it can simulate both pilot-scale tests and actual production, ranking among the best in the industry for its experimental conditions.

Printhead Maintenance Center

Expert Printhead Maintenance: Guaranteed Reliability and Efficiency.

Inkjet Equipment File System

System Perfection & Product-Equipment Compatibility

This system enables easy tracking of the status of every inkjet device using our products.

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